Shipping policy

At Novamarts, we offer worldwide shipping to ensure that luxury jewelry is accessible to our valued customers, wherever they are. We partner with reputable logistics providers to guarantee that your purchase arrives safely, promptly, and elegantly packaged.

All orders are carefully processed within 48 hours of confirmation and shipped via reliable carriers. Delivery times may vary depending on your location, customs processing, and local postal services. Typically, domestic shipments are delivered within 5–10 business days, while international deliveries may take 10–21 business days.

We provide tracking information for all shipments, allowing you to monitor your order from our store to your doorstep. Please ensure that shipping information is accurate to avoid delays or misdelivery.

Customs duties, taxes, or import fees may apply for international orders and are the responsibility of the recipient. Novamarts is not liable for delays caused by customs clearance or other governmental inspections.

Our packaging is designed to be protective yet luxurious, ensuring that your jewelry arrives in pristine condition. Should any damage occur during transit, please contact us immediately at support@novamarts.store or (705) 257-7643 so we can assist you promptly.